Where to position the Hot Tub

Choose an area in your garden that will be suitable for you, remembering that you will be wearing bathing costumes, some privacy may be required, falling leaves may be a concern. 

An area in front of your hot tub should be clear so that grass and debris are not transferred to the water. You know your garden. Allow access for steps.

Access To The Base

Firstly, you must ensure you have adequate access for the size of the spa you have chosen. Check the widths & heights of doorways, passages and gates to make sure the hot tub can pass through. Gates, fences and doors may need to be removed (prior to delivery). Make sure that there is nothing protruding such as drainage pipes or sills that could obstruct the way.

Check to see if there are any low roofs or branches that would hinder vertical clearance. If there are any corners on the path to your designated installation site, check to see the hot tub will pass. The route to where the hot tub is to be sited should be flat and level and not soft ground. Check and inform us if there are any slopes, retaining walls, steps or level differences that may cause problems.

Any extra resources required would be charged extra.(WE DO NOT LIFT HOT TUBS OVER WALLS) Under special circumstances, where there is no clear or easy route, a crane can be used to position your hot tub. Please contact a local crane company to arrange this service if you think it may be necessary. Please note that the cost of the crane would be charged extra.

Most hot tubs are delivered on their sides on a specially made hot tub cart, (see picture). You must therefore make sure the access is big enough for the hot tub and the cart. Please bear in mind the height of the hot tub will increase slightly when on the cart by approximately (150 – 200mm).

If access is through/across a neighbouring property/land you must seek permission. Our installers will

not proceed without your assurance that permission has been gained by you.


The Base

Where ever you decide to position your hot tub, it is fundamental that a solid foundation be provided. Grass will not suitable. Please note: It is the responsibility of the customer to provide a suitable base that is flat, level and solid to prevent distortion from occurring. Any structural damage caused by improper base or base failure may invalidate manufacturer’s warranty.

An ideal base would be concrete 100 – 150mm thick. However, existing patio slabs and block paving may be used but must be flat, level and on a satisfactory sub base. Wooden decking is also a popular base. However, please ensure your base can hold the weight of the hot tub, water and people in it. Using “packers” as a leveller is not acceptable

Please Note: Bases must be prepared in plenty of time prior to delivery, thus allowing time for the

concrete, etc to fully cure.

Service Access

Access is required around the hot tub for any future maintenance, ideally 600mm. If this is not practical then the hot tub must be emptied of water to be moved to allow access. The front may need to be accessed for routine maintenance.

Electrical Supply

A suitably qualified electrician, must carry out all electrical work to the IEE latest standards. The electrical supply will be permanently connected (hardwired) to a single phase 240V supply from the earth leakage protected consumer unit directly to a waterproof switch.

A clearly labelled 3 core (live, neutral & earth) armoured cable connected and isolated with the waterproof switch is required. The cable must be left at the side of the hot tub not underneath. The cable must have at least a 4 metre tail from the edge of the hot tub, for our installers to connect into the hot tub. (IF YOU HAVE CHOSEN THIS OPTION)

A Certificate of Approval to Part P of the Building Regulations will need to be produced. Failure to produce or to meet our terms will result in your hot tub not being connected to the electrics. The connection must be made at the consumer unit, as the installers will only connect at the hot tub end.

IMPORTANT NOTE: Please be advised that return visits due to non preparation of base, poor access, unsuitable ground or obstacles, unsuitable electrical/water supply, etc are chargeable at the Company’s hourly rate.


  • We supply two people to install the hot tub on our hot tub cart.
  • They will NOT be able to remove the hot tub from the hot tub cart until it reaches the base.
  • If access is difficult, extra assistance by able bodied people will be required, which you will have to organize prior to the delivery.
  • If you are in any doubts with your access, we will be happy to arrange a site visit or look at photos emailed to us.
  • We hope this leaflet helps you prepare for your hot tub If there are any questions or queries you may have, please ask us prior to delivery.