2015 Wellis Spa Limited Warranty For The Following Models;
EveRest, Kilimanjaro, Elbrus, Elbrus 230, Manhattan, Palermo, Rio and Acapulco

Limitations of Liability and Damages.

Company offers a limited warranty comprised of replacement of faulty parts and offers no reimbursement for labour of repairs outside any abnormal failure rates to be determined by both parties.

5 Years on Spa Shell
WELLIS warrants the structure of the spa shell against defects in workmanship and material for a period of 5 years, subject to the limitations and conditions listed in this Warranty.

3 Years on Spa Shell Surface
The acrylic spa shell is warranted against cracking, blistering or delaminating due to defects in materials or workmanship for three years from the original date of delivery.

2 Years on Spa Plumbing
Spa fittings and plumbing are warranted against leaks due to defects in materials or workmanship for two years from the original date of delivery. There is no labour coverage on internal jet parts replacement, cleaning or adjusting.

2 Years on Standard and Optional Spa Equipment
- Balboa Control Systems, Jet Pump(s),

Laing Circulation Pump, Heater, Wi-Fi module, IR receiver: The spa equipment systems are warranted against failure due to defects in materials or workmanship for two years from the date of delivery. Fuses, bulbs, and seals are not covered.

2 years on Pulsar Hydrotherapy System
The factory installed Pulsar hydrotherapy systems are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

2 Years on Spa Cabinets/skirts
The factory installed spa cabinets/skirts are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

2 Years on Ozone Generator
The ozone generator is warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

2 Years on Audio System Components
The factory installed audio components (i.e. power supply, speakers, wires, etc.) are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery. There is no in-field labour service on these items.

2 years on LED Lights
The factory installed LED lights are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

1 Years on UV-C Sanitiser Lamp
The factory installed UV-C sanitizer lamps are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

2 Years on I.S.I.S. Water Disinfection System
The factory installed I.S.I.S. water disinfection systems are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

2 Years on Blower
The blower is warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

1 Year on Thermo Cover
The thermo cover is warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

1 Year on WELLIS Spa Umbrella
The factory installed WELLIS Spa Umbrellas are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

1 Year on LCD TV System
The factory installed LCD TV systems are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

90 days on Skimmer House
Skimmer houses are subject to water chemistry variation and are warranted for ninety days from the original date of delivery. NO warranty on filters, spa pillows and skimmer house tops.

WARRANTY PERFORMANCE

This warranty does not cover cleaning or adjusting spa or for customer error in following correct procedures.

WELLIS Magyarorszag Kft. reserves the right to substitute a spa or component of equivalent value, either new or factory reconditioned and any such repair or replacement shall assume as its warranty only the remaining portion of the warranty on the original product.

WELLIS Magyarorszag Kft. is not liable for any costs associated with in-ground, in-deck, or in-home installations or removal. Costs associated with installations other than standard residential portable spa use will be the sole responsibility of the spa owner.

The spa owner is responsible for any freight and/or delivery and set up charges for a replacement spa.

The radio reception is not covered under warranty due to the following: The radio signal reception may be impaired by the positioning of the spa next to or near structures, high power lines, main power lines or metallic towers. The signal reception may be impaired if the spa is located near hills or it is in a valley or simply outside the broadcasting range of the radio stations. The position of the spa and radio may be "out of phase with the bandwidth" or the radio frequency. External signal reception assistance may be required and is not part of this warranty.

WELLIS Magyarorszag Kft. shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty, breach of contract, negligence, strict liability, or any other legal theory related to this product. All consequential expenses including loss of use, damages, or contingent liabilities arising out of any alleged deficiencies of the spa are specifically excluded from this warranty.

Warranty coverage is only extended to the original buyer. Spas purchased from anyone other than a current WELLIS Spas Authorized Dealer are specifically excluded from any warranty coverage. To obtain warranty service, please notify your WELLIS Spas Authorized Dealer in writing within 14 days of the problem (with problem details, original proof of purchase).

The Authorized Dealer will repair or replace any component found defective under the terms of this warranty - and permitted by WELLIS Magyarorszag Kft. Travelling expenses may apply outside of every European cities.

If the Authorized Dealer doesn't supply the customer with proper service, please notify WELLIS Magyarorszag Kft. by mail within 10 days of the problem.

Electrical Connection

All electrical connections are required to be done by a qualified electrician solely. The spa has to be connected to separate current circuit equipped with suitable power switch and life safety relay. Omission of these electrical conditions/re- quirements entails immediate loss of the warranty.

Water Connection

All water connections are required to be done by a qualified plumber solely. If the spa is placed indoor make allowances for the following special requirements: The water accumulates around the spa so the socket cover has to be in possession of a suitable drainage. This arrangement hinders the water in collecting.

WELLIS Magyarorszag Kft. offers a limited warranty as described in the Warranty Letter.

Warranty claim is enforceable with this warrant letter. Irregular establishing of this warrant letter doesn't affect to the validity of warranty obligation. If customer doesn't get this warrant letter from the Authorized Dealer, it doesn't affect to the validity of warranty obligation.

SPA WARRANTY COVERAGE WILL BE VOID UNDER THE FOLLOWING CONDITIONS

If damages caused by inefficient maintenance of water and/or chemical dosage.

Terms of water hardness (limits): between 6-10 German degrees.

If the spa surface or equipment has been damaged or discoloured as a result of improper water chemistry maintenance, including sanitizers such as trichlor type chlorine, calcium hypochlorite, sodium hypochlorite, and any other chemicals or a chemical dispenser that may rest on the spa surface. Some household cleaners can damage the spa shell or equipment and will void this warranty completely. Use only products that are recommended for spas.

If damage to the spa has resulted from an Act of God, force majeure, moving of the spa, improper installation, unstable power conditions, customer negligence, customer abuse, weather and sunlight damage or damage caused in shipment.

If damage to the spa has resulted from operation outside - temperature exceed 45°C.

If the spa has been subjected to any alterations, after-market product installations, misuses, abuses, or if any repairs are attempted by anyone other than its authorised dealers.

If damage to the spa has resulted from improper use of thermo cover.

If damage to the spa has resulted from clogged, dirty and/or clogged filter. The spa warranty will be void if the owner does not follow all the instructions in the owner's manual regarding the proper use and care of the spa. Warranty doesn't apply to filters!

If damage to the spa has resulted from improper electrical installation, voltage drop, peak voltage and/or operation is outside the pale of + / - 10% voltage range.

Electrical Conditions

For electrical installation it is required to build a 30mA circuit breaker (life safety relay), which is just connected to the spa (not allowed to connect any other devices). This 30 mA circuit breaker is not permitted to be installed in the same place as the spa.

Required to install IEC, RCCB system in spa's common surroundings.

Length of cable is 3 meters at the place of spa installed.

It is obligatory to observe all information, details and requirements which are in the

product's installation diagram regarding electricity demand and drain installation.

These information can be found in the user manual, or able to download from www. wellis.eu. If you didn't get the document from your dealer, please contact support@ wellis.eu.

If damage to the spa has resulted from debris in jets (i.e. sand, dirty calcium, leaves etc.).

Warranty doesn't extend to the waste water manifold (drain hose), pillows, filters, bulbs and/or pump sealing.

LIMITATIONS

The Warranty expressions specified excludes any other implied or oral undertakings. Purchasers also have current rights under statute which will be respected by WELLIS Magyarorszag Kft. After a period of 12 months, for the purpose of assessing WELLIS Magyarorszag Kft. liability, all aspects covered by this Warranty will be treated on a pro-rata basis. WELLIS Magyarorszag Kft. or its agents will not be liable for any incidental or consequential loss or injury. Nor will WELLIS Magyarorszag Kft. be liable for costs associated with but not limited to building alterations or finishes and under no circumstances will be liable for greater expense than the amount paid for the product.

THE SPA OWNER MUST DO EVERYTHING STATED IN THE SPA OWNERS MANUAL

AND WARRANTY LETTER TO SAFEGUARD AND MAINTAIN THE SPA!

 


 

Warranty for models: Daisy, Jasmine, Lily, Poppy and Rose

Tubs Direct warrants to the original consumer purchaser (“you”) the following about your new Tubs Direct hot tub, when purchased from an authorised dealer/service provider (“dealer”). 5 Year No Leak Shell Warranty Tubs Direct warrants against water loss due to defects in the hot tub shell for five years. 

1 Year Shell Surface Warranty
Tubs Direct warrants the surface material of the Tubs Direct hot tub to be free from defects in materials and workmanship for one year. 

1 Year Component Warranty
Tubs Direct warrants the electrical components, pumps, air valves, levers, bezels and other Tubs Direct hot tub components against defects in materials and workmanship for one year. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, hot tub pillows,led lights and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. Hot tub covers and other hot tub accessories are specifically excluded from this warranty, although they may be covered by other warranties. Please check with your Tubs Direct dealer for details. 

1 Year Heater Warranty
Tubs Direct warrants the heater to be free from defects in materials and workmanship for one year. With the exclusion of commercial or industrial use, and improper installation, as warranty coverage provided that the component has failed to operate properly within the hot tub’s system. 

Extent Of Warranty 

This warranty extends only to the original consumer purchaser of the Tubs Direct hot tub when purchased and originally installed within the boundaries of the United Kingdom This warranty begins on your delivery date of the hot tub, but in no event later than one year from the date of purchase. This warranty terminate upon any transfer of ownership, or if the hot tub is installed or relocated outside the boundaries of the United Kingdom by the original consumer purchaser prior to the expiration of the warranty period. 

Warranty Performance 

To make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Superior Spas LTD. You must give Superior Spas and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Superior Spas reserves the right to inspect the malfunction or defect on location. Superior Spas or Tubs Direct will replace any defects covered by this warranty. Except as described herein, you will not be charged for parts, or the freight costs for parts necessary to repair the hot tub for defects covered by this warranty. Labour is not included.

Limitations 

Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Tubs Direct’s prior written consent, accident, acts of God, misuse, abuse, commercial or industrial use, use of an accessory not approved by Tubs Direct failure to follow Tubs Direct's Owner’s Manual, or repairs made or attempted by anyone other than an authorized representative of Superior Spas Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion. Visit www.tubs-direct.co.uk for a list of manufacturer approved accessories. 

Disclaimers 

TO THE EXTENT PERMITTED BY LAW, TUBS DIRECT SHALL NOT BE LIABLE FOR LOSS OF USE OF THE HOT TUB OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE HOT TUB, IF NEEDED. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES ON MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE 

 


Warranty for models: Bliss, Bahamas, Paradise, Dream, Fiji

Superior Spas warrants to the original consumer purchaser (“you”) the following about your new
Superior Spas hot tub, when purchased from an authorised dealer/service provider (“dealer”).

5 Year No Leak Shell Warranty
Superior Spas warrants against water loss due to defects in the hot tub shell for five years.


5 Year Shell Surface Warranty
Superior Spas warrants the surface material of the Superior Spas hot tub to be free from defects in materials and workmanship for five years.

1 Year Component Warranty 2 years Balboa
Superior Spas warrants the electrical components, pumps, air valves, levers, bezels and other Superior Spas hot tub components against defects in materials and workmanship for one year. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, hot tub pillows, led lights and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. Hot tub covers and other hot tub accessories are specifically excluded from this warranty, although they may be covered by other warranties. Please check with your Superior Spas dealer for details.

1 Year Heater Warranty
Superior Spas warrants the heater to be free from defects in materials and workmanship for one year.
With the exclusion of commercial or industrial use, and improper installation, as warranty coverage provided that the component has failed to operate properly within the hot tub’s system.

Extent Of Warranty

This warranty extends only to the original consumer purchaser of the Superior Spas hot tub when purchased and originally installed within the boundaries of the United Kingdom This warranty begins on your delivery date of the hot tub, but in no event later than one year from the date of purchase. This warranty terminates upon any transfer of ownership, or if the hot tub is installed or relocated outside the boundaries of the United Kingdom by the original consumer purchaser prior to the expiration of the warranty period.

Warranty Performance

To make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Superior Spas LTD

You must give Superior Spas and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Superior Spas reserves the right to inspect the malfunction or defect on location.

Superior Spas or its Authorised Service Agent will replace any defects covered by this warranty. Except as described herein, you will not be charged for parts, or the freight costs for parts necessary to repair the hot tub for defects covered by this warranty. Labour is not included.

Limitations

Limited to replacement parts only, No labour provided. Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Superior Spas’ prior written consent, accident, acts of God, misuse, abuse, commercial or industrial use, use of an accessory not approved by Superior Spas failure to follow Superior Spas Owner’s Manual, or repairs made or attempted by anyone other than an authorized representative of Superior Spas Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion.

Visit www.superiorspas.co.uk or contact your dealer for a list of manufacturer approved accessories.

Disclaimers

TO THE EXTENT PERMITTED BY LAW, SUPERIOR SPAS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE HOT TUB OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE HOT TUB, IF NEEDED.

ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE