GENERAL FAQ'S

We offer 0% finance across our entire hot tub range. If you’re interested in purchasing a hot tub using our finance deal, simply call us 0161 723 4044 for more information.

Our hot tubs, saunas and swim spas will usually be delivered within X days. Other purchases will take up to X working days to be delivered.

We offer FREE delivery on our range of hot tubs, swim spas and saunas. Other products are subject to shipping costs and can vary according to your location.

Yes we do. We offer 2 service packages from just £25 per-month and we will make sure your hot tub is maintained and serviced regularly, including:

  • Jets
  • Pipework
  • Pump heaters
  • General cleaning
  • Refilling

Find out more about our hot tub services here

We won’t be beaten on price. If you find a like-for-like model that’s cheaper, we will match that price or beat it. You can contact us on 0161 723 4044 for more information.

We have a showroom located in Bury, which showcases our full range of products, has wheelchair access, a soft play area and refreshments.

You can find us at:

Topley House, 52 Wash Lane, Bury, BL9 6AS

We recommend you consult with an electrician before installing a hot tub. If you are purchasing a hot tub with a 32 amp power requirement, you will need a separate feed from the consumer unit inside your house with a wire leading outside that then goes into the hot tub.

HOT TUB FAQ'S

Hot tubs come with a lot of physical and mental health benefits.

Firstly, hot tubs provide a relaxing environment for people to unwind at the end of a long day to help relieve stress and promote relaxation. 

They also have a detoxing affect on the body. Due to the heat from a hot tub, you’ll begin to sweat, which will then help remove toxins from your body to improve your skin and circulation.

If you’re recovering from injury, hot tubs can help with rehabilitation. This is because the jets in a hot tub can help stimulate cell growth, boost circulation, increase blood supply and produce more white blood cells. Please note: If you have just undergone an operation or are returning from injury, always consult with your doctor before getting into a hot tub.

Sufferers from fibromyalgia and arthritis may also benefit from a hot tub thanks to the heat which can relieve inflammation through improved circulation. 

Hot tubs will also help you ward-off infections, viruses and colds as they’ll help reinforce your immune system by increasing the production of white blood cells.

However, some people should avoid hot tubs. The NHS advise pregnant women should avoid using hot tubs as it could lead to overheating, dehydration and fainting as you’re likely to feel warmer than usual when pregnant.

Also, if you have heart disease, caution is advised. This is because hot tubs can cause blood pressure to drop and your heart to speed up. 

If you have an illness and are unsure whether a hot tub will have a positive or negative effect, always consult your doctor or GP first.

This can vary depending on a number of factors, including: the size of your hot tub, how much you use a hot tub, the hot tub manufacturer, cost of your energy supply and climate you’re living in.

With that in mind, we can’t give you a definitive answer. But we can give you some idea based on these set of assumptions:

  • You have an average energy tariff of 13p per kWh
  • You’re using the hot tub 4 times a week use for 30 minutes a time
  • You have bought a relatively new hot tub model

On the above assumptions, a hot tub will cost you approximately £4-5 a week to run.

The NHS advise pregnant women should avoid using hot tubs as it could lead to overheating, dehydration and fainting as you’re likely to feel warmer than usual when pregnant.

32 amps is the amount of power required to run a standard hot tub. It will allow you to run a hot tub heater for 3 to 4 hours to maintain a consistent temperature.

It is certainly possible to put a hot tub on decking, but there are a number of safety factors you need to consider before making that decision. This includes:

  • Weight of the hot tub
  • Weight of the hot tub with water and people in
  • The structural foundations of your decking

It’s also worth noting that additional reinforcements can be put in place to reinforce the decking and help it cope with any extra weight.

The length of time it takes to heat up a hot tub depends on: the power of the hot tub heating element, how hot you want the hot tub, the outside temperature and whether the hot tub is covered. 

Most hot tubs will raise the water temperature by 3-6 degrees per hour, so it’ll take approximately 4 hours to heat a hot tub.

A hot tub will heat-up quicker if:

  • It’s warm outside
  • The hot tub is in good working condition
  • You have the hot tub cover on to prevent heat from escaping

Tubs Direct hot tubs weigh between 280kg and 450kg, depending on the size of the models and its capacity.

A hot tub can be a great source of entertainment and fun for children in their own garden and a brilliant way to spend quality time with the family.

Children can go into hot tubs but it’s also important to be careful. If, when standing, the water level is above your child’s head, then they need to be supervised.

Other things to be aware of when your children are in a hot tub is: hot tub temperature so it’s not too high, using anti-slip steps and making sure they’re not in the hot tub too long to avoid dehydration.

It’s important to get the right chemicals for your hot tub to keep it clean, maintain healthy pH levels (between 7.2 and 7.8), kill bacteria and keep the water clear and stabilised with the right level of hardness.

With that in mind, we recommend the following chemicals for your hot tub:

Chlorine or bromine. Chlorine is cheaper and effective at killing bacteria, while bromine is more expensive, but works better at higher temperatures and won’t cause the irritation chlorine sometimes does.

Shock treatments. Shock treatments can break down waste, such as bacteria and body oil, that can’t be filtered and can cause the water to become cloudy. We recommend you use a shock treatment every 2 weeks or more depending on usage.

Hardness increaser. A hardness increaser will raise the calcium levels in your hot tub water. Use with caution though as too much calcium will cause the water to become cloudy.

Our hot tubs cost between £3,999 for smaller models and £13,399 for the very best in our range that come with the most advanced technology.

SWIM SPA FAQ'S

A swim spa helps simulate a swimming experience. They come with built-in current systems which means, although you’re not doing lengths as you would in a swimming pool, you can still have a challenging swim and a comprehensive workout.

Swim spas come with a lot of health benefits, including: mental and emotional health, eased muscle tension, improved sleep, weight loss, post-injury recovery and soothing sore joints.

It can also offer a fantastic way to help people learn to swim in a discreet and accessible environment.

Our swim spa prices range from £12,399 to £20,399. You can also get 0% finance on our swim spa range. For more information you can contact us here.

Yes you can. A fully in-round or partially in-ground swim spa installation can have its benefits too, with easier access and being more visually appealing. 

We advise you consult a third-party company to assist with this before making a purchase and to circumvent any obstacles.

Yes you can, but there are a few things you need to consider first. We advise consulting a qualified practitioner before installing your swim spa on a deck to check the following:

  • The deck is sturdy enough to hold the swim spa
  • The deck is level to avoid warping and further damage
  • You have enough space and easy access points on the decking itself

Our swim spas weigh between 690kg and 1000kg depending on the model you choose.

This can vary a lot depending on the model you have and how much you use it. On average, it costs approximately £6 a day to run a swim spa. When compared to a full swimming pool, this is approximately half the cost.

SAUNA FAQ'S

Saunas come with some great health benefits, these include:

  • Stress reduction
  • Post-workout recovery
  • Post-injury recovery
  • Removal of toxins
  • Improved brain health
  • Better and deeper sleep
  • Skin cleansing

 alleviation of stress, improved relaxation and improved pain relief, stiffness and fatigue.

However, it is advised that you avoid saunas or consult with a doctor before using one, particularly if you have a condition including, but not limited to, the following:

  • Breathing difficulties/conditions
  • Heart disease
  • Pregnancy
  • Epilepsy
  • High or low blood pressure

While some believe saunas improve weight loss, there’s little evidence to suggest using a sauna is an effective way to lose weight.

While it can help soothe muscle and aid post-exercise recovery, it won’t do much for weight loss through increasing sweat alone.

Saunas can have a detoxifying effect and help flush toxins out of your skin via sweating. This is because saunas will cause your body heat to rise and stimulate sweat production, which is called “deep sweating” and leads to reduced levels of lead, copper, zinc, nickel and mercury.

An infrared sauna uses infrared lamps to heat your body, unlike traditional saunas that heat the air around you.

With an infrared sauna, you’re being heated directly by the infrared lamps - which is more efficient and penetrates more deeply at a lower temperature. And because you’re surrounded by a lower temperature, you’ll be able to stay in the sauna for longer periods of time.

Infrared saunas are safe for the vast majority of people.

However, if you have a medical condition, we advise you consult your doctor or GP before using a sauna. This can include people with the following, but not limited to, conditions:

  • Low blood pressure
  • Kidney disease
  • People on blood pressure-reducing medication
  • Weak immune system
  • Heart conditions
  • Unhealed wounds
  • Pregnancy
  • Nerve and motor function conditions

Our saunas cost between £1,598 for a one person sauna and £3,098 for a 4 person sauna.

We advise consulting your doctor or GP before using a sauna if you’re pregnant.

It’s best to consult with your doctor or GP before using a sauna if you have a pacemaker to be on the safe side. 

Even if you have been advised you can use a sauna if you have a pacemaker, you should do cautiously, for no longer than 20 minutes and with another person in case of an emergency.