Your Hot Tub haven in the heart of Manchester

Having not owned a hot tub before it was a big decision for us to make the purchase and we had LOTS of questions. So happy we chose hot tubs direct, all the people we have dealt with have been friendly and knowledgeable, the tub was ordered and delivered in the specified time period, we needed a crane to lift the tub over the house, hot tubs direct arranged everything. Even after purchase they are always on hand to answer any questions, Chloe especially deserves our thanks as she is always happy to help. We found the price very fair and the maintenance plan offered also looks to be great value (not had to use it yet and hopefully don’t have to apart from service). Overall we are really happy with the hot tub and massively impressed by the service received, can’t fault them.

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We went with this company due to having had issues with a different hot tub company. We were a little hesitant having read some negative reviews but we needn’t have been. We ordered the BeWell Fiji elite tub and it was delivered and installed without any issue within 5 weeks ( we could have had it sooner but we wanted a delivery date that suited us.) The service has been fantastic. Kept up to date with stuff along the way. Delivery was bang on time on the day arranged. The lads who installed for us were excellent and patient considering the crane we arranged ourselves was late turning up. The hot tub itself was perfect with everything doing what it should and the sound system is immense. Melissa followed up with a phone call to make sure everything was okay. Couldn’t be happier. Definitely try these as they are well priced and extremely helpful.

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We had a good experience with very little to complain about. The hot tub arrived within good time, the delivery was on time and was fairly easy. We had taken the time to ensure the ground and electrics were 100% which made things easier. Once the hot tub had been connected we were talked through the filling and preparation process (we obviously didn’t expect the guys to fill it as this takes a few hours). There was slight damage to a screw cover panel which we are still awaiting replacement for but it is so small I’m not kicking up a fuss. Once up and running I had a few questions as I am a new hot tub owner but every question was answered and we have enjoyed the tub for a good few months now. I know that if I have any issues the guys will be on hand to answer them.

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Very good service and their deals are unbeatable! We found the perfect spa for our needs and found it best valued with Tubs-Direct, the financing provided was especially easy and helpful. As I said their prices are unbeatable, although they are located 100+ miles from us, they were able to deliver and the delivery service was tip top, we can appreciate our our garden was hard to get too, but delivery from the truck to our patio was completed in a matter of an hour! However we hit a snag, unfortunately things happen that are out of both our hands as our tub needed a single part replaced shortly after being used for the first time, no big deal these things happen. Tubs-Direct support got on it and got us the part and drove all the way from Greater Manchester to Cambridgeshire to replace it. Vicky and Melisa were very helpful and incredibly friendly to talk to. Would highly recommend Tubs-Direct

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An amazing company from start to finish. Sales team were helpful and friendly making suggestions that not only helped finding the right hot tub but also saving money!! The aftercare team are also wonderful, especially Melissa and Mandy who are both a credit to the company. So helpful and even helped me to my car when I visited the store as struggle walking sometimes. Delivery and set up team were also great and couldn’t help enough. Follow up calls were frequent and again so friendly. I would highly recommend this company and super happy with my new hot tub. Thank you so much.

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Had lazy spa’s for years, but always wanted the real deal. These guys couldn’t have made it any easier with their fantastic help and support. Got a great deal with excellent customer service and satisfaction. Highly recommend.

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